Customer Feedback

Repeat clients and referrals are the cornerstone of our business and ensuring that our clients are treated like none other has enabled us to build up our customer base on solid foundations. It is because we listen to our clients before and after their holiday we are able to consistently deliver memorable and exciting holidays. Here are some of the things that have been said about our services.

Sue & I would like to thank you and your colleagues at Partnership Travel and  Pioneer Travel especially Adrian who telephoned us every day to ensure that everything was to our liking for a holiday to remember for ever. We have been asked by my  local Parkinson group to give a talk about the highlights of our holiday.Where do we start and how long have you got. Every day was packed with new and exciting experiences.What was our favourite, was it the thousands of lights at the palace in Mysore - a truly magical experience when darkness changed to brilliant light .Was it the early morning birdwatching with the resident ornithologist at Kabini  Orange County, or was it the three homestays where we were treated as members of the family, Could it be Spice village where everything was re-cycled to a remarkable level and local girls danced so beautifully, a train journey shared with local families and commuters who assisted us in getting off the train at the correct station at Cochin was something to remember. Maybe it was the restaurant in Cochin where we asked for a large fish to share and after a 10 minute delay the largest red snapper fish  arrived in a polythene bag courtesy of a little boy on a bike or was it the time in Athoor Village where we showed photographs of our granddaughters  and our bungalow in the snow, and the crowd got bigger and bigger. The local ladies stopped de-scaling their  fish on the road surface to laugh and compare wedding rings and necklaces.The waiter at Fisherman's Cove who ensured the food was appropriately spiced to suit our delicate palate. Our two drivers who drove with the skill of a racing driver and provided the thrills  of a big dipper/dodgems at the fairground  and also acted as tour guides.Whilst all these were admirable contenders my favourite must be ................................the jury is still out. I must look at the 650 photos and consult with Sue. All the experiences added together produced a fantastic holiday that was so good we are currently planning to return to India later this year!

David and Sue North

We’ve now been back from India for just over a week and I wanted to email you to thank you so much for organizing our fantastic trip to India.  It was truly an amazing experience for our whole family and you deserve a great deal of credit for this as you listened carefully to what we wanted, made thoughtful and careful recommendations, and ensured that everything went smoothly throughout our entire trip.  And we managed to spend 2 weeks in India without visiting one “recommended” gift shop or gem factory!...."

Pam Isaacs

"The whole trip to Sri Lanka was handled in a very professional way. there were no problems at all. One of the best holidays we have experienced and gave us an in depth view of the culture and life of the island. We will certainly recommend your organisation to friends and relations interested in a similar visit."

Rev Raybould

"We just wanted to write a few words to express our thanks for the wonderful honeymoon you arranged for us in Sri Lanka - it really was the holiday of a lifetime. We were really impressed with how smoothly the itinerary was managed and how minor hiccups were dealt with..."

Philip and Sarah Gray

"We so enjoyed our trip to India, the arrangements were amazing! Whenever we arrived at an airport there was always a friendly face waiting for us with a driver who retrieved our luggage and sorted us out. The guides were brilliant, especially the one who took us around the Amber Fort which, for me, was the highlight of the holiday......We had a wonderful holiday and I have been praising and recommending Colours to all my friends. My next big trip this year will be to South America however I have no doubt that I will be drawn back to India and I cant think of a better travel agent than Colours."

Sonia McDonald

"You have organised two trips for me both of which have been excellent. Thanks again."

Mike Little

"Many thanks for arranging what turned out to be a superb holiday which was interesting, fascinating, exhausting and demanding. Everything worked well - the guides and drivers, as well as the travel reps, were all where they were supposed to be, the drivers were first class and the hotels you recommended were fantastic."

Terry Worral

"Many thanks for organising our holiday so well. We were all enchanted by Kerala and will be saving our pennies for another trip!"
Justine Cohen

"Just a note to say thank you for organising a super holiday for us. Everything went to plan and the accommodation was superb. We were glad you persuaded us to stay for 3 days at Tranquil as it really relaxed us for the start of our holiday. The only problem with such a start was that anywhere else would have a hard job to match the quality and peacefulness of Tranquil and of course the superb hosting by Victor and his staff....The accommodation at Kumarakom Lake was outstanding and a lovely place to finish our holiday. However the rest of our time was excellent and we particularly would like to thank our driver Ashok (sorry if that is not the correct spelling) who was very professional, friendly and knowledgeable."
Paul and Trish Lamb

"A Superlative holiday - we are already planning another one and would use Colours again. Very well judged itinerary - Tim Durham was the only person who really listened to our requests regarding internal travel arrangements. We really appreciated his expertise while we were in India"
Guy & Tamara

"Colours provided outstaning advice in arranging what ended up to be one of the best trips we have ever taken. We were always treated in a courteous manner and felt comfortable with all recommendations. Many thanks for a job well done. You will hear from us the next time we venture to an area where you provide services."
Steven & Ellen Satkin

"Sincere thanks for the exceptional care and attention given to planning our family holiday. I can say, without reservation on behalf of myself, my husband and our three daughters the holiday was one of a lifetime. The transport and connections were faultless, the hotels you chose were all superb, the finest we have ever experienced, the trips arranged offered terrific interest and variety and the additional information you provided enabled us to optimise our sightseeing and enjoyment of each place we visited. Wonderful, thank you so much!"
Julie Michalski & Family

"This trip was fantastic. We did and saw so much more than expected. We were made very welcome at all locations. What a trip!"
Mr & Mrs S Lloyd